14-Day Return Policy
We want you to be completely satisfied with your purchase. If you wish to return your purchase, you may do so within 14 days of the ship date on your shipping label. Returned items can be exchanged for other merchandise, different sizes or a store credit against future purchases. Refunds are not issued under any circumstances. Returned items must be undamaged, unaltered, unworn and must include original tags and original packaging.
Please allow 10 to 12 business days for us to receive and process your return. You will receive an e-mail notification upon the completion of return processing. We are not able to issue credit until your return package has been received and processed.
Returns should be sent to:
90 Convent Avenue
New York, NY 10023
Prior to returning your item, please email us for a Return Authorization. This way, we can keep an eye out for your package. We cannot be held responsible for any unauthorized returns. The customer will be held responsible for covering shipping costs both ways on returned items. Sergio Wonder will cover the costs of shipping if and only if it is an error on our end.
Please note that all sale and discounted items are FINAL SALE. We cannot accept returns or exchanges on these items.